1. Who is a typical Circle of Life client?
Our typical client is anyone who needs assistance but wants to remain independent in his or her own home or lives with family members who would like some additional care. Circle of Life caregivers provide services in both home settings and facilities.
2. What makes Circle of Life different?
Circle of Life fosters a positive atmosphere for their employees. We provide extensive training and in-services to enhance the quality experience for our clients. We perform extensive employee screening through background checks, personality tests, and drug testing. To assure caregiver punctuality, Circle of Life monitors attendance 24/7. Our pricing is still below the national average. Circle of Life is not a franchise. We are local to serve you locally.
3. Do any insurances cover these services?
Medicare and secondary insurances do not cover these types of services. Long Term Care Insurance covers our services, and we help you file and submit paperwork for funding.
4. How do I get started?
Call and a dedicated professional will explain our services during a free in-home assessment. If you feel comfortable, you can begin within days.
5. How do I pay for services?
You pay a two-week deposit up front (amount based on your anticipated schedule). After that, you will be billed on a bi-weekly basis. You approve the bill and then pay by check or credit card.
6. Is there an agreement?
Yes. Because we are licensed by the Commonwealth of Virginia, they require an agreement. They review our agreement and approve its contents for your protection. Circle of Life’s agreement includes a guarantee of service levels and a simple cancellation policy.
7. Is this affordable?
Circle of Life’s packages, pricing, and services are both flexible and reasonable. We are here for you, no matter how much or how little you need us. Medicare and secondary insurance do not pay for long term care at home so most services are private pay unless a client carries Long Term Care Insurance. Clients who have Long Term Care Insurance may be able to get reimbursed for services. Prices vary based on the level of need and the amount of time needed during the week. All inclusive services can range from $136 a week and up. We determine the specific price at the time of the home assessment.
8. What if I need to cancel my service?
If you want or need to cancel your service, we ask for a one-week notice. To change your schedule, please contact us 24 hours or more in advance.
9. What if services are unsatisfactory?
If you find services fail to meet your expectations, please call our office anytime and explain the problem. We can deduct the unsatisfactory shift from your billing statement.
10. Who is the staff?
Circle of Life staff is composed of dedicated healthcare professionals. They joined our team because they have a passion for helping clients and their families and are not only interested in providing care but also improving the overall quality of life for our clients.
11. Why should I hire Circle of Life instead of a worker whom I would pay privately?
There are four key reasons. First, we do extensive background checks to try to guard against abuse or theft. Second, we pay all the payroll and FICA taxes so that you are not exposed to legal liability. Third, we provide Worker’s Compensation insurance so that you are not responsible for medical bills and possible lost wages if the worker is injured in your home. Fourth, we provide back-up caregivers, nurse visits, and experts on call. All of this gives you greater peace of mind!